Reputation & Review Management

Build trust on autopilot with five-star reviews.

Avelle automates your entire review loop. We connect to your billing system or CRM to request reviews from happy customers via text or email the moment a job is done, while drafting intelligent AI replies to keep your Google Business profile highly active.

Included from $650/mo in the Launch package · package pricing See full pricing →
What it does

How do you collect more reviews and rank locally?

We build custom review-collection funnels that link directly to your operations and automatically request feedback.

Automated Review Requests

Send SMS or email requests immediately after a customer transaction or job completion.

Negative Feedback Triage

Route low ratings privately to your support desk so you can resolve issues first.

AI Reply Generation

Instantly draft personalized replies to reviews to boost engagement and search ranking.

Multi-Channel Monitoring

Track Google Maps, Yelp, and Facebook reviews all from one central dashboard.

Use cases

Built for companies that rely on local trust.

Five-star reviews on Google Maps are the number-one driver of inbound leads in British Columbia.

Contractors & Trades

  • Request a review on-site the moment a job wraps up
  • Automated SMS sent upon invoice payment
  • Direct link to Google Maps review window
  • Boost local SEO rankings over competitors

Medical & Dental Clinics

  • Patient portals and secure survey intake
  • Triage private complaints to clinic management
  • Filter out accidental low ratings before posting
  • Enhance Google search visibility locally

Restaurants & Hospitality

  • Table QR codes linking to review requests
  • Automatically thank guests for positive reviews
  • Alert managers instantly to negative feedback
  • Boost local diner bookings via high ratings

Professional Services

  • Request testimonials on key project milestones
  • Sync customer reviews directly to web pages
  • Auto-generate case studies from client reviews
  • Build trust and brand authority instantly
Why it matters

Turn client satisfaction into search engine visibility.

The businesses with the most reviews get clicked first. We make sure that business is yours.

Boost Google Maps Ranking

Google prioritizes profiles with frequent, high-scoring review updates and active replies.

Skyrocket Click Rates

A 4.8-star rating wins more business than a 4.2-star competitor in search results.

Save Admin Hours

No more manual copy-pasting or typing standard thank-you replies for reviews.

Resolve Issues Silently

Give unhappy customers an instant private channel to vent and get help from managers.

How it works

How long does setup take?

We connect your review pipelines to your existing business stack with zero disruption.

  1. 01

    Mapping the Touchpoints

    Define exactly when to trigger a feedback request for best customer response rates.

  2. 02

    Automation Connect

    Connect review triggers to your POS, invoicing tool, or CRM systems.

  3. 03

    AI Model Tuning

    Train the AI to draft replies matching your brand tone and style guide.

  4. 04

    Dashboard Go-Live

    Monitor your reviews grow and check drafts before they post to public channels.

What we build toward

Outcomes that show up in the numbers.

The targets we design every project deployment to hit.

+250%

average monthly increase in review volume

100%

of Google reviews answered within 24 hours

4.8+

average Google rating achieved by clients

Note

Targets across Avelle reputation management clients.

Integrations

Will it work with the tools we already use?

Avelle is platform-agnostic – we work with your stack instead of locking you into ours.

Google Business ProfileYelpFacebookStripeHubSpotSalesforceQuickBooksZapier
Explore related services

AI automation that pairs well.

These services work hand-in-hand to accelerate your business growth.

FAQ

Frequently Asked Questions

Will the AI post replies automatically?

It can be set to draft mode for your approval, or set to auto-post for 5-star ratings to save maximum time.

How does it filter negative reviews?

If a client rates you low, the automation redirects them to a private feedback form so your team can resolve it privately.

Can it sync with my CRM?

Yes, it connects to almost any CRM to trigger requests on invoice payment or job completion.

Is it safe for Google's terms?

Absolutely. We send direct review links which comply fully with Google Policies against review gating.

The 60-day zero-risk promise
Measurable, documented improvement within 60 days — or we keep optimising at no additional cost until you see it.
How it works →

Ready to dominate local search?

Book a free 30-minute consultation. We'll run a free reputation audit and show you how to rank higher on Google Maps.

Book a Free Consultation

Not ready to talk? Take the free 2-minute AI readiness assessment instead.