Knowledge Assistants

Give your team instant access to your business brain.

Avelle builds secure, private AI knowledge assistants. By indexing your SOPs, employee manuals, pricing sheets, and historical files with Retrieval-Augmented Generation (RAG), we give your team instant, accurate answers to complex operational questions.

Setup from $3,500, then $650/mo · Knowledge Assistant add-on See full pricing →
What it does

What can a knowledge assistant answer?

We ingest and vector-index your company documents so your staff can query them instantly in natural language.

Private SOP Indexing

Securely ingest employee handbooks, manuals, warranty policies, and process files.

RAG Search

Answer questions using only your source documents to eliminate AI hallucination.

Vector Embeddings

Convert text into mathematical representations for highly accurate semantic lookup.

Access Level Control

Restrict search permissions so staff only query documents they are cleared to see.

Use cases

Operational brains for information-heavy teams.

Help your team operate faster by placing all company answers at their fingertips.

Customer Support Teams

  • Find specs or return rules in seconds
  • Reduce customer hold time on calls
  • Consistent replies across support agents
  • Log lookup queries for dashboard review

Onboarding & Training

  • Let new hires query handbooks directly
  • Reduce trainer distraction during onboarding
  • Auto-generate training quiz questions
  • Establish operational knowledge database

Field & Service Techs

  • Search installation manuals from mobile
  • Locate part codes and specs on-site
  • Troubleshoot equipment errors instantly
  • No need to carry heavy catalog binder

Legal & Compliance

  • Search contract libraries for specific terms
  • Analyze compliance files for regulation rules
  • Strict encryption on private servers
  • Vector storage hosted on Canadian cloud
Why it matters

Accelerate onboarding and eliminate support lag.

A business is only as fast as its shared knowledge. We make that knowledge instant.

Cut Training Time

New employees find answers immediately without calling a manager or senior rep.

100% Reliable Answers

AI only answers using your uploaded PDFs, preventing false responses or made-up claims.

Instant Resolution

Frontline agents respond to customer questions with high confidence and speed.

Protect Intellectual Property

Your data stays secure and private. It is never used to train public models.

How it works

How long until a knowledge assistant is live?

We build vector-storage pipelines and host your AI assistant securely.

  1. 01

    Document Ingestion

    Gather and clean your PDFs, sheets, docx, and text files for processing.

  2. 02

    Vector Database Setup

    Break text down into chunks and store in a secure vector database.

  3. 03

    Assistant Training

    Configure custom prompting rules and link search to your vector index.

  4. 04

    System Deployment

    Connect the search tool to Slack, Teams, or an internal web portal.

What we build toward

Outcomes that show up in the numbers.

The targets we design every project deployment to hit.

Under 2s

average time to retrieve answers from 1,000+ pages

100%

private database host - no public data sharing

-60%

average reduction in onboarding questions

Note

Targets across Avelle RAG assistant deployments.

Integrations

Will it work with the tools we already use?

Avelle is platform-agnostic – we work with your stack instead of locking you into ours.

PineconeQdrantOpenAIAnthropicSlackMicrosoft TeamsHubSpotCustom Web Portals
Explore related services

AI automation that pairs well.

These services work hand-in-hand to accelerate your business growth.

FAQ

Frequently Asked Questions

Is our company data safe?

Yes. We deploy local or private cloud containers, ensuring your data is never shared or trained on public models.

Can it cite its sources?

Yes. Every answer includes a clear citation linking to the exact document name, page, and paragraph it came from.

How do we update the files?

A secure drag-and-drop admin panel lets you add, update, or delete PDF documents in real time.

Does it work with scanned PDFs?

Yes. Our ingestion pipelines feature OCR scanning to digitize and index older paperwork and blueprints.

The 60-day zero-risk promise
Measurable, documented improvement within 60 days — or we keep optimising at no additional cost until you see it.
How it works →

Ready to build your company brain?

Book a free 30-minute consultation. We'll show you how to index your SOPs and handbooks securely.

Book a Free Consultation

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